Okay, here goes. I finally got firmware r9 to download and it rebooted to inner portal then blue window came up with saying my present version is r9 and it is automatically rebooting the r10 then rebooted again, I did the setup again with 1.iptvprivateserver.tv rebooted did the settings in main menu. Still get nothing. Went to inner portal to try youtube as I was asked to do in a previous post. It came on with but vocal was in and out. could not understand it. Also I noticed when loading from reboot it does not say loading to nand. BTW the video still says file missing and tv channels don't come in. I still have internet and ethernet.