I am a newbie following the setup guide. I have a new mag 254, using excede internet and donations to both rocket and iks66. I am able to see the order status online and shows the MAC is assigned to the route. Followed the steps in the setup guide and all responds as described up to step 10. Upon reboot the unit just goes to blank screen and never goes to portal or login screen?
Set the rocket url in portal 1 url and iptv66 url in portal 2 url, get the same blank screen results regardless of which portal I boot into. Have reset numerous times with the same issue upon each reboot / reset / portal reboot. I can successfully ping the url's from other devices on the network.
Any clues on what to try in further problem determination?
Further problem determination steps:
Tried all four of the US TV resolutions for video output mode, in case this preventing a change when the portal is trying to initiate. Rebooted between each mode change but still have the same Black Screen results with no portal and no login screen ever being presented.
Tried both
http://22.iptvrocket.tv (the one provided on registration email) and
http://11.iptvrocket.tv urls's in the portal definition screens.
Reset the unit to factory defaults, updated the software to 218 0.2.18-r14-254. Rebooted but still shows the same symptoms of no portal ever presenting itself.
I can check both of my routes online and the accounts appear to be active with the proper mac address of the MAG 254 assigned to them (even if they were not I would suspect the portal would start and just show an account error on login) but I get no portal to ever login to?
I must be missing something simple?
The MAG 254 is hooked up to a SONY HDTV via HDMI cable and the video on the setup menu has no issues so thinking the MAG254 to TV interface is ok.
The time server appears to be working as the unit has picked up the local time settings fine. I do notice that the weather app cannot seem to find any cities that I enter? Does this work for others? Or could this be indicative of some type of network routing issue? The web browser app functions ok and gets to google and other http sites.
As a further account test I was able to use the IKS setup from the IKS66 account email in my FTA config and this works fine.
Does anything need to be configured in the IPTV channels section of the embedded portal or does it pick this stuff up once the service portal is presented and logged into?
Anyone have any ideas for further trouble shooting? How about exede internet ISP can anyone confirm if this (IPTV traffic) works on and is not being blocked by exede? I have the 25Mbps connection and seems to stream fine on other TV service providers including Netflix HULU and others.
What else can I try?