EPG is 5 hours off

Hi everyone!

Has anybody been able to figure this one out? Does it seem to be server side or is it an issue with our STB (XPL3000)?

I tried playing with the auto time zone on and off and manual adjustments and there doesn't seem to be any effect with the provider that's experiencing problems.

To be honest I subscribe to 3 different providers and so far one is fine and one isn't on automatic time settings, haven't tried the 3rd.

Looking forward to what you guys have to say.

Thanks!

French



EDIT: 2 of my 3 providers have accurate time in the EPG and one doesn't. This pretty much confirms that the issue is server/provider side and not related to our box itself.

The XPL3000 kicks ass!
 
I only have this service so I can't confirm if it's the server or the box, but I'm pretty sure it's the server based on reports such as yours and others posting the same. I can't use the "auto time turned off" trick and changing my time zone as the guide is off by an hour and a half. There is no half hour time zone anywhere near my region. I can advance or decrease by one hour, not an hour and a half so the guide is pretty much useless to me. It has become beyond annoying. The channel line up is worthless without a working guide. Going channel by channel just to see what's on now takes to long and forget about knowing what's on later. The only reason I have stayed with this service all these years is because they are the only ones who offered IKS. Now that IKS has ended and it is exclusively IPTV there would be nothing keeping me here except good service; unfortunately I'm not getting that. It shouldn't take this long to fix this issue and I doubt it will be fixed before my sub runs out.
 
I don't believe this trouble with the epg timezone to be the fault of the box. I have timezone issues on both the dreamlink and formuler Z7+ boxes. The guide is always 2 hours off... :(

I'm using the NFPS server and I'm on the westcoast. Sure would be nice to have an epg that displays the show for the given time.


I have also tried changing timezones and setting the EPG Mode to UTC on the formuler which only makes the matter worse.
 
I have two servers.
the server supported here is inaccurate for epg
my other server has an accurate epg . Don't blame the box for poor service.

enough said:

No one is blaming the box; we've gone past that. It is the server. This pretty much started after the end of daylight savings time which was almost 3 months ago, and still no fix has been made to the guide.