EPG is 5 hours off

A

ap1979

New member
May 5, 2017
6
0
0
yes i do
#1
I'm in EST timezone and have my date and time set up correctly, but everything in the guide is 5 hours off. If I pull up the EPG at 11pm, the shows that are actually on now show up on the guide at 6pm instead. If I select a channel and pull up the info that's correct, but both the single and multi channel EPG are 5 hours ahead.

Catchup is still working... If I go back to 4pm on the guide and choose the show that was actually on at 9 I can watch it fine.

Have tried rebooting but no change. Anyone know a fix to get the EPG correct? If the above didn't make sense I can post some screenshots.
 
#2
I have not found a fix. My guide is off by 1 hour and even if I change my time/zone the guide is still off. I just can't fix it.

On top of that, the information in the guide is wacky. one show may be on from 10:00 to 11:00, and the next show is listed to be from 11:00 to 11:03 even though I know for a fact that show is a 30 minute show, then the next show which is an hour long show is from 11:03 to 11:35. If I change my time zone by an hour the shows in the guide are properly situated in their time slots although it is still off by an hour. If I switch back to my time zone the guide is back to being wacky and of course....still off by 1 hour.
 
#3
PayPerView said:
I have not found a fix. My guide is off by 1 hour and even if I change my time/zone the guide is still off. I just can't fix it.

On top of that, the information in the guide is wacky. one show may be on from 10:00 to 11:00, and the next show is listed to be from 11:00 to 11:03 even though I know for a fact that show is a 30 minute show, then the next show which is an hour long show is from 11:03 to 11:35. If I change my time zone by an hour the shows in the guide are properly situated in their time slots although it is still off by an hour. If I switch back to my time zone the guide is back to being wacky and of course....still off by 1 hour.
Click to expand...

Yes same exactly is with my box:(
 
#5
Either way whether it's a box issue or a server issue, how come some have the problem and some don't? If it's a server issue then everyone on the server should have the same issue. In turn if it's a box issue everyone with a Buzz should have the same problem. Again, I can't figure it out. I have done a factory reset on my box and am getting everything back up so I'll see if that did the trick.
 
#6
You may have to go into your Android Settings/ Date and Time
Turn off Automatic network Time then change your timezone by 1hr.
Depending on the Author of the Firmware, Daylight Savings time adjustments may be a foreign thing!!!
/kens
 
#7
kens said:
You may have to go into your Android Settings/ Date and Time
Turn off Automatic network Time then change your timezone by 1hr.
Depending on the Author of the Firmware, Daylight Savings time adjustments may be a foreign thing!!!
/kens
Click to expand...

I am also getting this error and well that would change the systems whole time clock by one hour would it not also have an effective other apps within the system?
 
#12
ok try this click menu then epg yellow button has _ blue+ click on them change setting then go back to where it should be go out try it now
 
#14
I don't have any special menus under the EPG option. I click menu, go to EPG and select it and all I get is the guide. The yellow button and the blue button (while on the guide) only advances the guide by one day or goes back by one day. This changes no settings. I am still off by one hour and yes I have changed the auto time settings to off in the Android section. Still a no go. and the guide still shows messed up time slots as explained in one of my previous posts. As a note (if it matters), I'm in the central time zone.
 
#15
Ok, I sit corrected. I believe I figured out what you're talking about. When in the guide if I hit the yellow button to move the guide back by one day (which it only goes back by one hour if your sitting at current time) and then go forward by a day (blue button) then back again (yellow button) it seems to straighten out the guide. Haven't had time to see if this is permanent or if I have to do this each time I bring up live TV. It seems to stay straight for the entire session live TV is on but don't know if it sticks once I exit and go back in. Will check tonight.
 
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#17
PayPerView said:
Ok, I sit corrected. I believe I figured out what you're talking about. When in the guide if I hit the yellow button to move the guide back by one day (which it only goes back by one hour if your sitting at current time) and then go forward by a day (blue button) then back again (yellow button) it seems to straighten out the guide. Haven't had time to see if this is permanent or if I have to do this each time I bring up live TV. It seems to stay straight for the entire session live TV is on but don't know if it sticks once I exit and go back in. Will check tonight.
Click to expand...

Will try this
 
#19
satman714 said:
This is a known problem. Buzztv needs to fix this.
Click to expand...

The problem is I can't confirm if it's a Buzz issue or a server/guide issue. The only other box I have is an AVOV TV Online + and it doesn't have a grided guide so I have no way to compare. What we need is someone with other boxes that have gridded guides to post if they have any issues.

Some Buzz owners aren't having any issues while some of us are. If no other box at all is having guide issues then I would say it's a Buzz problem, but if other boxes are having this same issue then it's a server/guide problem.
 
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