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My friend has lost his donation number and he needs to get new "server URL", he only has his mac address How can he solve his problem?

Althought I watched tv for a week, I was disconnected then I was given a new pass/user, the mac address was there, but for some reason there was not updated (linked?), today I was assisted by crazed 2.0,,,,,,I am watching TV thanks to supermoderator..... Getting Started...

I have been unable to get my service, I am sure is not on my side the problem. I was disconnected given a new "user and pass" and still I have been unable to get on. I start to think that I have been "rip off". Never had this problem before. I have helped other friends with their boxes (around...

I have contacted papiao and now I have received a new password/user name, 2 different numbers but still have the same problem "error".

I gave my donation on Feb/10. Got my Username/passw and it worked fine for about one week then I was disconnected and now I it asks my username/pass and gives me an error. Contacted papiao and whoever I have been told to contact and nobody answer.....

um...,so I gave a "Donation" for 105 (70 USA) and no IPTV!!!!, Do we need to "donate" 35 USA D, to upgrade to watch IPTV?