Your STB is blocked call provider

[Marley]

reboot box

 

[charlesk]

reboot box

When you say reboot, is to remove the ac cable from the back?

 

[Ipguy]

hit the setup button on your remote and click on reboot device

 

[nada233]

or you can go to settings and press restart portal and it will work also did my folks that way,and started right of way .

 

[K00lKatT]

Reboot can be found in menus in both the outer and inner portals or you can unplug the power cable jack from rear of unit...

 

[charlesk]

My portal is not available, I remove the power cable from the back and still not working.

 

[iptv]

My portal is not available, I remove the power cable from the back and still not working.

You may have to do it a few times before it will connect

 

[Bkman2020]

Sometimes rebooting the modem and router will cure the problem.

 

[qawpaw]

The modem /router has no effect what so ever on that problem.

 

[charlesk]

I reboot the modem & the router still not working

 

[charlesk]

I link the MAC address to the donation number, you guys think it might have something to do with that?
Because both of my unit are having the same problem.
Mag254 says the portal is not available.
Voxo 2 the unit is been block by the provider.

 

[K00lKatT]

have you tried using the google DNS...... 8.8.8.8???

 

[charlesk]

No, were can I get that information?
@K00lKatT

 

[K00lKatT]

it's in your menus...on mag just use DHCP with static dns....basically the same with avov although you may have to run it static...

 

[0adbylad]

have you tried using the google DNS...... 8.8.8.8???

Ive a Mag 254 and never been able to get pat the "your stb is blocked" and thats after loads and loads of reading and advice from members on this forum
But ive got other portals working on the Mag and have had M3U working as well
So is google DNS...... 8.8.8.8??? really an answer ?

 

[bearwithme]

Ive a Mag 254 and never been able to get pat the "your stb is blocked" and thats after loads and loads of reading and advice from members on this forum
But ive got other portals working on the Mag and have had M3U working as well
So is google DNS...... 8.8.8.8??? really an answer ?

It worked for me!!!!!

 

[0adbylad]

It worked for me!!!!!

Lucky you
But im not the only one that it didnt!!!!
and that in itself begs the question
WHY NOT

 

[theuduk]

Some also use the google at the router I had it on mine for years.

http://www.youtube.com/watch?v=WA_Mwqjrje0&noredirect=1

 

[charlesk]

it's in your menus...on mag just use DHCP with static dns....basically the same with avov although you may have to run it static...

I try that & still not working.

 

[Ipguy]

You should just use the free service until they change it to donation,the server is still on free testing mode.
For now just go back to the regular free MAC address and you should be fine then you can switch
Back When the server is totally ready for iptv donation.