I purchased 8 reseller donations on 1/26/16. I have received no email with the codes in them. I try to check the status of my order and it says to allow 24-48 hours (which has passed) or check to see if the credit card was charged. My credit card has not been charged. I would like to reorder but do not want to get hit with 2 $520 charges on my card. I have emailed them but I never get a response. Does anyone have any ideas?
Rocket whats the holdup??
- Thread starter easytv4free
- Start date
Help for Rocket IPTV Server.
Your not the only one. I purchased mine on the 24th with a debit card. It cleared the bank on the 27th. I've not received anything either.
I've tried to find a way to communicate with them, but haven't found a way. What's their e-mail address?
I'll give it a while longer and then I guess I'll go the charge back route.
Buyer beware??
I've tried to find a way to communicate with them, but haven't found a way. What's their e-mail address?
I'll give it a while longer and then I guess I'll go the charge back route.
Buyer beware??
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I didnt have any issue with the 1 i purchased to try it out but since i purchased 8 i am stuck waiting.
[email protected]
There is the email address but you will not get a response. I have emailed many times.
I can only keep waiting for so long before I go to the bank and block the payment from coming out of my account.
[email protected]
There is the email address but you will not get a response. I have emailed many times.
I can only keep waiting for so long before I go to the bank and block the payment from coming out of my account.
Its time for a charge back.
No legitimate "business" would take a month to provide something via e-mail.
I screwed up and didn't write down the order number and since I don't have it, it appears that I'd be screwed anyway now that you need that too. With the poor communication and refusal to answer any e-mails, it's my only recourse.
What a bunch of shizz anyway. Time to look elsewhere that's hopefully more legitimate. F'em.
No legitimate "business" would take a month to provide something via e-mail.
I screwed up and didn't write down the order number and since I don't have it, it appears that I'd be screwed anyway now that you need that too. With the poor communication and refusal to answer any e-mails, it's my only recourse.
What a bunch of shizz anyway. Time to look elsewhere that's hopefully more legitimate. F'em.
EDIT: It is working now, starting working after midnight 2/5 for me, guide and channels all good. Thank you!
I ordered yesterday from iptvrocket and I received everything via email this morning, including order number donation everything needed including instructions..
Now the problem is that I keep getting the authentication failed error message so I can't load channel or anything. TV option soes not appear... I tried multiple times many steps and nothing.
I ordered yesterday from iptvrocket and I received everything via email this morning, including order number donation everything needed including instructions..
Now the problem is that I keep getting the authentication failed error message so I can't load channel or anything. TV option soes not appear... I tried multiple times many steps and nothing.
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You haven't been charged.. thats an indication right there that there was likely an issue with your payment. If they don't get paid they are not going to send you codes.
Cancel that order number and reorder but I would call my credit card company and inform them that you are making this purchase and the amount and tell them to let it thru and only to let 1 payment go thru.