work hard all day. come home , eat supper late and turn on my mag and try to find a channel working. like to watch discovery , nat geographic, western channel and maybe a movie channel. gave up on ppv ( usually works for 60 second and restarts, that's if the channel comes in) no new movies on vod. when nothings working usually have to reset mag and.wait somemore for something to happen. after going thru my favorites which don't work half the time I find a movie id like to watch. but cant, major buffering till midnight. by then I'm asleep. like to watch nascar on weekend, but then again. buffering. not always, but its rare to watch a whole race with none. sometimes the race goes completely out and reset mag and wait. how can they call this a service? can someone answer that. seems like all the mods don't have any trouble. can I get the same service as them. so far I think rocket is going backwards and want new customers. don't undrerstand how so many channels in the guide don't work. then they shouldnt be in the guide. then we wouldn't waste our time waiting for it to come on. cant they even fix that any one have any answers to all these questions?