TVonline 4 ISSUE

[Marley]

thanks cia4satellit i did send all now lets see if they contact you and they are very busy at this time so please give it a little time

 

[Capt.Kangaroo]

Look, where not Avov Tech support here, if you don't like their products then don't buy any. I am tired of you whining about everything. You have been warned already and your driving my patients.

Amen brother.....

 

[cia4satellit]

Still Random Shutdown on TV-Online4 even the latest update.
I hope they are doing something on my ticket, I don't mine Return/Repair or Refund.
I heard that they are VERY busy people, but that's has nothing to do with me (or customer)

 

[greg]

yes getting Random Shutdown problem here all so on TVonline4

 

[cia4satellit]

Shutdown problem is still issue on 1.0.7.
Does AVOV know this issue?????
Ticket does not resolve yet!!!

 

[Marley]

i didnt know it had that problem Random Shutdown problem will send it in

 

[cia4satellit]

This problem was last month on the 1st day I used the box. The Avov responded to the ticket twice only.

 

[mbry]

I'm also having no response from open ticket on 6/25/16. They asked me for my Mac and Serial number the next day but silence since then. They have us dangling on what they are going to do. So many problems people are posting. Not all the same, very strange indeed.

 

[cia4satellit]

Random shutdown STILL !!! Black screen STILL !!!
Cannot open ticket on there new site????
Its been 40 days for the un-usable box. Is it hardware ????? or Firmware ???? Does AVOV knows???
I hope it won't reach when my warranty run out!!!

 

[Marley]

no you have a yr but try opening a ticket monday and see and chat with them asking them what gives let us know what happen rumors are all over the place that there gone or hacked see what they say to you and post please

 

[handyman59]

I have no shutdown only thing on the 4 is no audio on us channel other avov working fine

 

[Marley]

all of us on 4 have that problem they said working on it

 

[cia4satellit]

Its been 45 days, of unusable box without clear solution for avov!!!
I dont want to curse or say bad things for a company!!!!
Avov is NOT doing anything, they even have time to close ticket without solving the problem.


View attachment 1787

 

[Marley]

look sound is fixed and vod is too what is you problem again oh and need to make new ticket all was lost just to let you know the website is post and how to talk to them is too give them a buzz there off on sat and sun to pm

 

[legsdiamo]

My vod is still not working on the 4 with iks66

 

[Marley]

it should unplug it and back on should update and your good to go mine had two update and there not box updates only tvonline ones

 

[cia4satellit]

look sound is fixed and vod is too what is you problem again oh and need to make new ticket all was lost just to let you know the website is post and how to talk to them is too give them a buzz there off on sat and sun to pm

Problem: Random shutdown (turns black screen)
Ticket: Cannot open ticket on website
Email : I emailed them, hoping to get response maybe after 2weeks if im lucky

 

[cia4satellit]

give them time they are really busy

Is 45 day enough time for them , to fix my Online 4

 

[Marley]

no all you tickets are gone like i said they had start over they where hack like i said before i have thread you can talk to them do that and get your problem fixed here is post talk to them http://iptvtalk.net/showthread.php?20183-anyone-need-talk-to-avov what more can i do all your tickets are gone need to make new one why not do this first and if you had psu problem i put thread out for that this is all i can do im bake and done

 

[cia4satellit]

Finally Avov replaced my Bad TV-online 4 that randomly shutdown (turns black) after 50 days.
Thanks ASFT for your help for members and IPTV talk site and staff