Rocket Trying to renew subs

[oad94]

Hi, I was hoping to find some help. Last Sunday I tried to renew 2 subs through the coingate atm. I watched the video tutorial and followed along. I submitted the money and have the receipt on my phone but didn't get an email back. I hit up the contact us and they sent me one new sub. Is there a way to get the other sub I tried to renew?

 

[Bkman2020]

Email them your renew donation# , and email you register with

 

[crazed 9.6]

yup, papiao has fixed this for oad94

 

[many110]

So is it now taking over a week to get the sub up and running? I have been emailing customer service and no one has responded yet. It has been well over 48 hours and no membership yet? Who are we supposed to contact?

 

[Tha Joker]

So is it now taking over a week to get the sub up and running? I have been emailing customer service and no one has responded yet. It has been well over 48 hours and no membership yet? Who are we supposed to contact?

Send a message to crazed.

 

[Cezzar14]

I have the same issue as manny110

 

[crazed 9.6]

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