Rocket Things don`t get any better than this

[bashabear]

Well today is 14 days since my credit card was billed for 1 new donation, and 1 renewal. Each one was done seperatly. 1 shows up as PFA DINGQUAN CO. LTD BEIJING FOR $153.18 Canadian funds, and the other is HONEY DEW SHENZHEN FOR $153.46. I have not received any info regarding these 2 purchases. RockyCat says I will get my donations, another mod said I need to be patient. After 14 days and no replies from the seller "papiao" I believe they have no intention of resolving my problem. Things don`t get any better than this!

 

[afshin002]

I have the same problem ; my credit card was charged for $109.43 while I purchased donation of $ 105 .00 it was 5 days ago. it showed up as PFA DINGQUAN CO.LTD
I sent few emails to Papaio but get no response; I dont know what should I do ? Is there any way we can contact the seller ?

 

[bashabear]

I have tried to contact papiao but you need an order # and I did not receive any. Very frustrating when you can`t get an e-mail reply for such a long period of time.

 

[Marley]

bashabear in a pm give me all the info you have please

 

[Marley]

afshin002 check you spam and email please pm me after 7 more days

 

[nrules387]

You get your order number on the confirmation screen after your credit card is charged

 

[Marley]

you are so right nrules387

 

[midgard]

take your order ID number and punch it into the order status checker on the rocket site got my donation number within 10 minuets there

 

[nrules387]

Last year I got an email almost instantly.

Renewed today, and never got an email. I got my codes by going to the order checker, and getting it from there.

 

[nrules387]

If you can find your order number, put that into the order checker, and it will tell you your numbers

 

[bashabear]

I did not receive an order # the screen was blank. There was just a white screen with nothing on it. Thats when I thought the order did not go through, so I did a second transaction later and this time an order # appeared at the top left corner of the screen. I copied it down and tried the order checker but it appears this order # is not valid. It keeps recycling back to the order checker input screen.