So, I have 2 STBs that had the donations expire today. I just assigned new donations (364 days remaining) to each MAC. Usually, within a few minutes, the STB will load the portal successfully. However, i've assigned these donations about 30 minutes ago and they still will not load and still say "STB Bocked". I've tried to reset the donation several times to no avail.
Is there something going on that is not related to me, or do I need some help with getting these two MACs up and running?
UPDATE -
So, I had two other STBs that I wasn't using. I assigned the same donations to these other two MACs and they load right up without issue. So, its not a problem with the donations, it seems to be with the two STB MACs that I had running for the last year that expired. It did take me a day to realize that they had expired.... is it possible that those two MACs are banned, or black listed for trying to login for a day without a valid donation (or an expired one)?
If it is an issue with the two MACs, can I please get some help in clearing those MACs for use? I really would appreciate that.
thanks!
Is there something going on that is not related to me, or do I need some help with getting these two MACs up and running?
UPDATE -
So, I had two other STBs that I wasn't using. I assigned the same donations to these other two MACs and they load right up without issue. So, its not a problem with the donations, it seems to be with the two STB MACs that I had running for the last year that expired. It did take me a day to realize that they had expired.... is it possible that those two MACs are banned, or black listed for trying to login for a day without a valid donation (or an expired one)?
If it is an issue with the two MACs, can I please get some help in clearing those MACs for use? I really would appreciate that.
thanks!