Blocked and Banned are two different issues. In this case, Banned MAC address, specific to one MAG254 is the issue. My other MAG254's work fine on any donation number that I use. This particular box has been out of use for around 10 months, and the owner would like to now put it back in service. The reasons in your response are of no help to me. I need help to get the box fixed so it can be put back into service. Since the MAC address is imbedded in the box, and cannot be changed, Banning the MAD ID, bans the use of the box on the service.
Thanks