Report / Issue Rocket Status Update Please

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T

tokm

New member
Dec 31, 2014
215
3
0
yes i do
#1
Could we please have a status update on the US channel problems? It's going on 3 weeks now and we haven't heard anything except that there is an issue. What is the ETA? Is there a workaround? Are active subs getting an extension when the issues are resolved?

Service right now does not work, not even a little.
 
#5
They freeze and loop after a few minutes. It is the issue that the announcement is about. I just want an update on that issue and if there is an ETA on a resolution. It has been 3 weeks. Look at the threads around here, people are getting frustrated including myself.
 
#6
That's not what you said. You said they were not working at all so I checked and they were up I also watched a channel for 20 minutes without a loop and am currently watching vice and it's working fine right now
I am aware the server is having issues a d lots of people reporting it So maybe it's getting better, dont
know p5
 
#9
Thank you god it does have the 3 stooges!

dzGQ3UG.png
 
#12
Trying to watch Golf Channel, Sky Golf, TSN4 all freeze and loop. This is week 4, can we please have a status update on the poor service performance? Throw us a bone, is there an ETA on a fix or is it service going to be like this in perpetuity?
 
#13
tokm said:
Trying to watch Golf Channel, Sky Golf, TSN4 all freeze and loop. This is week 4, can we please have a status update on the poor service performance? Throw us a bone, is there an ETA on a fix or is it service going to be like this in perpetuity?
Click to expand...

Golf channel is not freezing at the moment, i did re-check tsn and sky golf and they are still looping and freezing.
 
#14
Golf channel freezing, AMC looping and freezing, Viceland down completely, TCM freezing, lots more. When is the US channel problem going to be fixed. It's been going on for quite a while now without any ETA on a fix.
 
#17
This is so frustrating. Service is HORRIBLE right now and has been for weeks. Freezing, looping, channels down completely. When is this going to be fixed?!

Crazed any update on the US channel freezing issue that was posted WEEKS ago?
 
#18
I have no updates concerning channels, sorry.
Its not something I would have :eek:

Been seen thou that if you have a buffer settings available, then set that as low as possible, zero would be good.

There are some many micro interruptions (continuous on some channels), that it seems if that buffer is set to any value then you end up waiting alot with a loading icon on-screen.
So set that buffer low or zero and see if that changes anything.
Difference should be noticeable. You will then see or should see those continuous 'micro freezes', which don't really stop the playback too much as they are so fast.
 
#19
Thanks for the suggestion Crazed. I'll try that. Who would have some insight into when/if the issues are going to be fixed? Besides posting announcements, Dragonkiller isn't active in the forums.
 
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