Sound is not in sync please post what channel

[Dno933]

Now it varies by channel. 300hbo staying in sync but comedy central gets out if sync

 

[Marley]

they say 1.9.1 update fixed it

 

[CjWithDATech]

no it didnt, i still get some sound off sync in the live section and even on the VOD section

 

[793bob]

Mine won't even check for updates.go to system update and try it and nothing happens at all before at least it would say no update available now what.

 

[Marley]

so now only a few out of sync before all were out of sync so they are working on it

 

[remmirt]

I know they are working hard on this issue but it is getting very frustrating.

 

[remmirt]

How do I get this update? I'm still at 1.0.7 and when I click on system updates nothing happens.

 

[mbry]

Mine too has the latest updates and is still out of sync. No improvement from before on mine. My online plus box is working faultless, no sync problems what so ever.
Have not heard from Avov in almost a week regarding this sync issue with my box.

 

[Stom]

1.91 did not fix my audio sync issues

 

[793bob]

When I go to settings system information I see build 1.07.then when I go back out and hit play in the top right corner it shows ver=1.91 but still nothing happens when I check for system updates before I would at least get a message saying no updates available. Now nothing.

 

[mbry]

I see a pattern forming regarding these particular boxes listed.

 

[Marley]

1.0.7 is bx update the 1.9.1 is tvonline update not the same

 

[remmirt]

Thanks asft! I'm still learning about the new box.

 

[Marley]

for sync problem give them time a fix will be coming they know of problem eveyone i talked too has just a little or a lot that out of sync me only a few but this will get fixed

 

[Marley]

this is what they said few hrs ago
we are aware of it
they are determining where the issue is
they narrowed it down
to a media player issue
and they are updating the media player
so hold on please a fix is coming

 

[remmirt]

Thanks asft. Please let us know when the fix is in.

 

[remmirt]

Still waiting for the fix.

 

[bashabear]

If you go to the audio settings in the player and go to the audio offset you can sync the sound to the video and save for all. I did this and all channels are in sync with video and audio

 

[Marley]

Please explain where and how I know in Lodi you can but we're for tvonline ?

 

[mbry]

Still waiting for the fix.

I with you on that. Still waiting for Avov to reply back after sending in Mac and serial number they requested last month.