hello guys
Here's the thing about Channel issue reports... They generally do not get seen by any members of the papiao team, the team includes NFPS, Rocket and iptv66.
This is why you may see me sometimes post a response when a member reports a channel and it seems very important to that member to have that channel working (maybe a important futbal match is about to happen or something like that), that is when I post and let the member know to send in an email direct to papiao. I do this to help the member get the best chance at a fix for the channel, before it's too late.
Other times there will be a member seemingly upset about a channel issue, this is when I also inform them to email papaio and in that case I do tis so we do not have the negative remarks on our forums, in other words, I do this for myself (and the site) so I do not have to deal with angry people and nor should we be expected to
Other times the channel reports are left alone. I can not offer any answers or ETA or even let you know that the administration is on it. If I did contact the administration every time there was a channel issue I would have no time for anything else and the administration would soon stop opening my emails after receiving 10 a day or what ever it may be.
Now you may ask then why even allow channel issue reports at all ??
Answer is partly answered above (with the emergency situation type thing) and also if there are active reports and then others can see the report and that indeed the issue is not isolated to them selves only. So it turns into a kind of info report, more then anything.
Sometimes the papiao team will make an announcement about reasons why a group of channels may at the time be having issues, but seldom if ever at all will they address just one individual channel report.
If a channel is particularly wanted and is messed up, I will try an let the team know about that, but I can not keep up on that with any regularity (that's just how it is)
There would also be the known issues and we do try in bringing them announcements here.
We even like our members to bring the announcement (Rinny brought the last one), its a team work kinda thing here at iptvtalk, or a least I'd like to think it is and hope it would be
Now I am not saying to stop channel reports, if I thought that then there would not be a sub-forum here on site for the reports
And the reports do serve a purpose or two.... one, is that it helps others to see if there are issues ... and two, I will always try and tell a member who is reporting an issue which is important (even just to that one individual), I will tell them about the best way to get results, which is that email thing.
Remember too that if any angry reports, I will also tell them to email papiao too but for different reasoning, and may even close that particular thread or post, for reasons mentioned above.
And there is also at times when a Papiao tech will do some upgrading in maybe the TV Series group for instance and knowing what Series or episodes may not be working helps with that.
Also if see a channel report and think that the channel is working and then check and indeed it is, then i can report tat to the member, that rarely happens thou as the members are usually all the time correct with their reports.
I am just telling yous how it is, truthfully
thnx guys and gals
Thnx for the input Popeye.
Means alot for us all to know the reasons behind the scenes and now yous do
and it's iptv !
