Ok, let me clarify things a little bit.....
The reseller actually helped me out immensely and actually gave me a really good deal on the work he did.
The problem I'm having has "nothing" to do with the reseller.
MY Showbox (whatever version it is, and I don't know what version it is) was working great from the beginning.
It always opened up immediately and the videos would just automatically open up and play.
Lately.....whenever I click on "watch now" - I get redirected to the blue addons page and then the Kodi page where all the tabs on the bottom like music, video, programs, etc. are.
And no video plays........now do you understand what I'm trying to say?