Rocket Rocket went inactive!

[Lowteck]

I have a Donation with 151 days remaining and the account shows as inactive. It is on a AVOV TVonline and was working. Cannot edit in the inactive status.

 

[FrankieG]

You have to send an email to the Papiao team to get it resolved.

 

[apclarke87]

i send an email to the papiao team got no response

 

[Marley]

send me all your info in pm and i will see what i can do

 

[lolo3917]

I am having the same problem already send you a.PM

 

[forzaazzurri]

I too am having the same problem . Over 130 days left and inactive. Sent PM.

 

[Marley]

hold on getting a few like that

 

[desiboy1]

This is so frustrating . Once donation goes inactive and if a mac is linked to it then mac gets banned too. Happend to my friend twice withing 1month. This is on going thing for everyone . Is papiao taking any steps to solve the issue?

 

[desiboy1]

i send an email to the papiao team got no response

Papiao responds after 24hrs.

 

[Marley]

all i can say is hold on things will be fixed

 

[Marley]

update they fix all this try again please

 

[forzaazzurri]

This is so frustrating . Once donation goes inactive and if a mac is linked to it then mac gets banned too. Happend to my friend twice withing 1month. This is on going thing for everyone . Is papiao taking any steps to solve the issue?

Yes after they activate the code again you get a "box is blocked " message.

 

[xc420]

Happened to me too. I never share information and I don't use IPTV stalker, my info is for only 1 box and somehow I got blocked. I sent in email with no response so far. I get a message "Your box is blocked by server. Please contact service provider." They need to fix their system if it's blocking people who aren't sharing. I thought the password was suppose to stop pirates using fake mac addresses.

 

[Marley]

your both taken care of sent pm

 

[torcy777]

Greetings,

I'm getting "access denied" i just checked my rocket it has 302 days left but its inactive.

Any help would be appreciated.

 

[Marley]

you have pm

 

[Lowteck]

Hay, a bit delayed with my follow up but I received a reply within 48 hours and the problem was fixed for me. Thanks for all your work asft!!