Refund of Donation

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Did you check how much you were charged on your CC?

The donation info indicates that your have a "Rocket" donation. In the big scheme, it really doesn't matter at the technical level.

If you still are on the black screen after starting the emu, click on the screen using the mouse cursor from your remote. Click on Yellow for Account Info. If you see your MAC and the words "Tariff plan: Default", you weren't provisioned properly... and it could be because you don't have valid donation for the service.
 
Well it seems it really was my ISP because there was some cable problem or something but it's rectified now and my stb works. The nfps was actually done for a friend and i was troubleshooting on their behalf. I was using their info on my system because i already have another service atm. I can now say all works fine for me with my own service and their credentials, only thing left to do now is to check theirs. My apologies for seeming piggy and many thanks to everyone who tried to help me with this problem when it really was my ISP.
 
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