Rocket ordered rocket last wed and no email

Help for Rocket IPTV Server.
It's really not making any sense, from my vantage point. They communicate, but say that they are just too busy to get the codes out to us. Going on five weeks with no rocket codes. Looking on numerous forums, that seems to be a fairly common dilemma. Typing out an email isn't 'rocket science'.
 
I used the email address I posted earlier with what payment system I used, and then did a cut and paste from my credit card of the payment person name and amount with date, sent that last night woke up this morning with a email with donation code.
 
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Well glad you got it straightened out. WHen ordering I think there should be something that says write this number down, as it appears some people are not getting a email confirmation.