Did it work? I've been trying for days following these procedures. This is a C/P from another post
Disconnect the receiver from the internet.
Ensure the server menu is setup correctly. Then power off the receiver.
Now power off your router and wait about one full minute and power back on.
Then visit the service website and ensure the MAC is linked correctly and perform a reset at the website.
Then wait about 6 or 10 minutes and connect the receiver to router again and power on.
Check for results.