VOD / INFO merged threads for storage purposes

For all the VOD, beginners info, novice stuff.
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Hi I'm new here. I have set up my account and added a couple of routes mainly to gain access to UK channels. Firstly one route is set up on a fire stick and feed back is that some uk channels not working at all, most other premium uk channels freezing and unwatchable. Other less premium uk channels working ok. Some American channels checked seemed ok.
I have since installed the recommended Mag 254 W2 box to try the service but the freezing issues and blank uk channels continue. On the forum other people posting issues with channels freezing and channels not clearing also. My friend and I think that this is a server issue. Any help or advice would be much appreciated?
 
I have set up my account and added a couple of routes mainly to gain access to UK channels. Firstly one route is set up on a fire stick and feed back is that some uk channels not working at all, most other premium uk channels freezing and unwatchable. Other less premium uk channels working ok. American channels etc are working ok.
I have since installed the recommended Mag 254 W2 box to try the service but the freezing issues and blank uk channels continue. On the forum other people posting issues with channels freezing and channels not clearing also. My friend and I think that this is a server issue. Any help or advice would be much appreciated?
 
today at around 8 am eatern time most UK channels were fine and pretty much freeze free but now i still see freeze on most is it a hd sd problem with kodi 17.3 seems all 720 channel play fine but SD seem to be the problem
 
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