IPTV66 Mag254 error

IPTV66 Help here!
I read as a possible solution:

On MAG box enter donation number as user and password but DON'T press OK. Next - go to your computer and carry out a reset, like you did before. Then press OK on box.

I also found carrying out a software update on the MAG solved a partial loading problem I had, so that may also help.
 
OK folks I was having trouble loading my password did a SOFTWARE update it went right through and now watching tv. Do the software update from the start up screen