Rocket MAG and AVOV - Password/Username Authentication - Tutorial

Help for Rocket IPTV Server.
yea, you had sent me the Ordrer number but left out a few digits. The second one you sent was correct.
Everything checks out and MAC is linked. I reset the IPTV a couple times too, maybe that will help
 
Okay I see the problem.
I did ask you this in one of them messages.
You have the wrong MAC address assigned.
The one you have is a pvr stalker client prefix
00:1A:78

For the Mag receiver, you would use the Mags MAC addy and it will have the prefix as shown below
00:1A:79



The Mag MAC should be on the bottom of the receiver or in the menu under System Info
Send me the correct MAC addy and I will get it linked for you.
 
I have been unable to get my service, I am sure is not on my side the problem. I was disconnected given a new "user and pass" and still I have been unable to get on.
I start to think that I have been "rip off". Never had this problem before. I have helped other friends with their boxes (around 5), and never had this issue before, I have sent about 4 emails and I do not get an answer I am told to go back to the forum. I donated this last time 105 US D, and only watched tv for one week.....
 
I have been unable to get my service, I am sure is not on my side the problem. I was disconnected given a new "user and pass" and still I have been unable to get on.
I start to think that I have been "rip off". Never had this problem before. I have helped other friends with their boxes (around 5), and never had this issue before, I have sent about 4 emails and I do not get an answer I am told to go back to the forum. I donated this last time 105 US D, and only watched tv for one week.....

Please send me your 16 digit order number and email
Left click my name and use the private message option.
 
I have recently joined the sorry list of customers with great problems connecting.

1. MAG254 ver 0.2.18r-14-254

2. Successfully signed on with the new password authentication

3. Watched TV for a few weeks

4. About a week ago met with "Page loading error" check connection and page URL

5. Nothing wrong there as I have changed nothing

6. Checked my status at papiao immediately before this message and all is correct according to my account.

7. papiao shows an "IPTV reset" button. Anyone know what this does. I don't want to re-enter all my details if I can avoid it.

Help appreciated.
 
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Unplug your box do the iptv reset plug box back in ...should work.

First off - thanks for the fast response and your suggestions.

Sadly it didn't work. I did exactly as suggested and it came up as before that is "Page loading error" etc.

I then waited approx 24 hrs with the box unplugged and have just gone through the same process again. Same result for the second time of trying your suggestion. In both tries papiao shows "IPTV Reset updated successfully"

Where to go from here?
 
First off - thanks for the fast response and your suggestions.

Sadly it didn't work. I did exactly as suggested and it came up as before that is "Page loading error" etc.

I then waited approx 24 hrs with the box unplugged and have just gone through the same process again. Same result for the second time of trying your suggestion. In both tries papiao shows "IPTV Reset updated successfully"

Where to go from here?

Update.

Turns out this was a problem with my home network. I was getting ready to write again asking for help when I decided to first test my entire network. I run multiple computers and other devices. the MAG254 was the only device with problems which made me believe that the problem was elsewhere. However my debug determined that the problem was mine.

Your advice was sound tho' probably I didn't actually need it. Thanks again and sorry for wasting your time.
 
Hello,

I recently mailed my avov tvonline+ to AVOV help desk for repair, I was having issue manually resetting box because the box will get stuck on start screen. Today I received the box again so I started adding user/password from donation but the server is not connecting, so I check I had the MAC address correct. Can someone help me?
 
Harveywesley in a pm not here give me all you info and i will try and help ne pic of mac address from box and your ordre number and email you used and what provider