Good evening I am having problem with the login on my mag 254 . i got my donations right from iks66 i have my donation # and route # i can go the the site and check my route and says it's up and running . i have had my donation number before the username and password came into effect . i am having trouble login in to the site and on the mag 254 . I get an error code signing into to the mag 254 and a message saying theirs a problem with username or password on the site. I have also did a reboot and check to make sure that iks66 is the only one in the system . i have read that the route # is 12-13 digits long my is 14 . i also read where someone said the change the secondary dns to 8.8.8.8 then reset box and modem and this didnt doing anything either . i have also read to rest iptv and it just gives me an error the same with trying to change mac address . if anyone could help it would be much appreciated . thanks to who can help