Rocket MAC Adress is not there anymore!

Help for Rocket IPTV Server.
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PVRUser

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Jan 15, 2015
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#1
OK guys, I was away for 4 months so I did not use the service at all. (I couldn't, I was in a remote area where it was not possible to have Internet access). Now that I'm back, I saw the service is now (finally) private. I have a subscription since a long time ago and it is still active for half a year. About five months ago, I had linked my MAG 254 MAC address when we were asked to do so.

Now, today I tried updating my MAG 254 with the new URL http://11.iptvprivateserver.tv/ in order to be able to watch TV again but the portal doesn't even load, the bar remains empty. So I went to verify my donation status and I was surprised to see that my MAC address was not there anymore! How could that have happened? Why wasn't it linked anymore? I tried putting it back but it just says "Mac Address Could not be Updated". What's wrong?
 
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#4
K00lKatT said:
there is a new r12 update for mag, try it and see if it helps the connection prob. If it doesn't re-link your mac
Click to expand...
OK I was at r10 and I made the update to R12 but I still have the same problem. I cannot link my MAG 254 address anymore at https://papiao.is/main/search_nfps. It still says "MAC address could not be updated". Why?

asft said:
when you checked the mac address was it there or did it say you need to update at bottom
Click to expand...
When I checked at https://papiao.is/main/search_nfps site I noticed that my MAC address was not there anymore (it used to be when I linked it about 5 months ago). It just shows 00:00:00:00:00:00. At the bottom there are two rectangles which says: "Change IPTV MAC address" and "Change Port". That's it.

So, I tried re-entering it and this is when I get the message: "MAC address could not be updated". I don't understand why the MAC address was erased. Could someone (staff) do this for me manually if I send my info in PM?
 
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#6
It is still valid for 153 days as I renewed on February 28, 2015. I could not renew with IPTV at that time, there was no option do do so yet... If I have understood this post correctly here: http://iptvtalk.net/showthread.php?4822-NFPS-Announce-(PRICES-and-IPTV-INFO)

It says:
"All CURRENT ACTIVATED DONATIONS will be able to use the IPTV service AT NO EXTRA COST until the donation expires. All donations that are purchased prior to the free trial portal closing will be eligible and remain valid for the IPTV service."

I should be OK no?
 
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#8
On the papio site it says Status: Active Remaining days: 153 days. Is that what you mean?

I don't know what to do from now. What's next?

(BTW please move this thread in NFPS section, I made a mistake posting in the wrong section).
 
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#13
Guys, the MAC address I'm trying to re-link (because like I said it used to be there IS my MAG254 MAC address!) And it just doesn't work. Why are you telling me to link my MAG 254 MAC address? This is exactly what I am trying to do. Why would I link a different MAC address than the one from my MAG254. I tried anyway and I got the same error message that the MAC address could not be linked. It's like I'm turning in circles now. So, what do I do from now with this? I paid for my subscription and I'd like to be able to use it as well. Here is the picture that I see:

Should I contact http://iptvprivateserver.is/ directly and explain the problem? What's the procedure? Please help.
 
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#15
Tried that and it did not change anything. Submitting all 00 resulted with the same error message.

I can't believe I'm the only one without solution for this, I saw many posts with people having the same problem but I did not find any solution within these posts.
 
#17
Thanks for the guide. The problem is that it did not help me since I have done all that. If you remember correctly, I said previously that mysetup was working before and my MAC address was linked at papio site too about 5 months ago. Yesterday when I came back for a long trip (almost 3 months and a half), I just changed the new URL in my MAG 254 since it went private and that's it. It did not work so I went to see if my subscription was still there at papio site and I noticed the MAC address just disappeared from the site without any reason. So, what's the next step for me from now? Who can resolve this? Somebody from here or directly at the site where I bought my subscription because, yes I bought it directly from http://iptvprivateserver.is/ back in February and not from a reseller.
 
#18
if your donation is still active all you need do is link your mac, follow the directions carefully, when entering alpha characters for mac use lower case to enter. They may show as upper but that doesn't matter. There are no upper case characters in hexadecimal #'s.
 
#20
PVRUser said:
Why would I link a different MAC address than the one from my MAG254. I tried anyway and I got the same error message that the MAC address could not be linked.
Click to expand...
The logic behind doing that would be to get any MAC address linked to your donation, after which you should (hopefully) then be able to re-link the original one from your MAG254.
 
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