Rocket Mac Address Already Exists

Help for Rocket IPTV Server.
M

midgard

New member
Dec 30, 2014
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#1
Is anyone else having this problem or have they had it resolved by papiao? I lost all info on a previous donation with around 6 months left figured hell it's my fault I'll just buy another donation. NOPE I get Mac Address Already Exists when I try and link the mac to my new donation. Have been e-mailing papiao for about 2 weeks now asking to unlink it. Got an e- mail that said "Done" it wasn't after more e-mails to them was asked for a pic of my mag254 tag sent it to them next got an e-mail from them showing my donation info with my mac in it lasted less then 24 hrs. Been e-mailing for about a week just got an e-mail from them telling what donation number to use. IT"S the same one I just bought and guess what? When I go to link my mac to it I still get Mac Address Already Exists.

This is the last e mail I sent am I unclear what I'm asking to be done?

IT SAYS MY MAC IS ALREADY IN USE!!!!! P L E A S E ! ! ! ! unlink my mac the one I'm going to include in a pi from the donation I HAVE NO ACCESS to I need my mac unlinked from the donation I have no access to. This is getting crazy it's been weeks now. The mac for MY Mag254 is 00:xx:xx:xx:xx:xx the donation that it is linked to I DO NOT have access to so I purchased a NEW donation but cant use it because it says Mac Address Already Exists
 
#2
MAC is already in use then get a new MAC.

Papiao.TV has problem lots of time will not allow to log-in even with a correct username/password. But once you are able to log-in click the link that says "Order Status" to search for your donation #. From the 'Search Your Donation' screen you'll see at the bottom 'IPTV Reset' and 'Change IPTV MAC address buttons. Reset and then enter a new MAC to change MAC address by pressing each of them after getting a new MAC address from this website:

Code: 
http://www.miniwebtool.com/mac-address-generator/

Don't forget to put in your new MAC (only the last six digits needed) and donation # in Stalker Client NFPS configuration settings.

Hope this helps.
 
Last edited by a moderator:
#3
midgard said:
Is anyone else having this problem or have they had it resolved by papiao? I lost all info on a previous donation with around 6 months left figured hell it's my fault I'll just buy another donation. NOPE I get Mac Address Already Exists when I try and link the mac to my new donation. Have been e-mailing papiao for about 2 weeks now asking to unlink it. Got an e- mail that said "Done" it wasn't after more e-mails to them was asked for a pic of my mag254 tag sent it to them next got an e-mail from them showing my donation info with my mac in it lasted less then 24 hrs. Been e-mailing for about a week just got an e-mail from them telling what donation number to use. IT"S the same one I just bought and guess what? When I go to link my mac to it I still get Mac Address Already Exists.

This is the last e mail I sent am I unclear what I'm asking to be done?

IT SAYS MY MAC IS ALREADY IN USE!!!!! P L E A S E ! ! ! ! unlink my mac the one I'm going to include in a pi from the donation I HAVE NO ACCESS to I need my mac unlinked from the donation I have no access to. This is getting crazy it's been weeks now. The mac for MY Mag254 is 00:xx:xx:xx:xx:xx the donation that it is linked to I DO NOT have access to so I purchased a NEW donation but cant use it because it says Mac Address Already Exists
Click to expand...

What box are you using?
 
#4
cordcutnow said:
MAC is already in use then get a new MAC.

Papiao.TV has problem lots of time will not allow to log-in even with a correct username/password. But once you are able to log-in click the link that says "Order Status" to search for your donation #. From the 'Search Your Donation' screen you'll see at the bottom 'IPTV Reset' and 'Change IPTV MAC address buttons. Reset and then enter a new MAC to change MAC address by pressing each of them after getting a new MAC address from this website:

Code: 
http://www.miniwebtool.com/mac-address-generator/

Don't forget to put in your new MAC (only the last six digits needed) and donation # in Stalker Client NFPS configuration settings.

Hope this helps.
Click to expand...
I was wondering how users were able to pick unique mac addresses (apart from guesswork). Thanks for this!

EDIT: Just saw the Sticky with that website. But thanks anyway. Some users (like myself) appreciate being able to find info in more than one location.
 
Last edited by a moderator:
#5
Try loging into your account on papiao and use the reset mac button. Make sure your box is off when doing this. Give the process a few minutes to cycle and turn box back on and see what happens.
 
#7
Mac Address Already Exists do this send a picture of mac address from the avov or mag box with all your info and we will fix it now if you get authorization on box is bad try a ipreset now if that dont work change your mac address if you run stalker or emulator like 00:1A:78:xx:xx:xx change any xx to another number and save and you should be good to go
 
#13
Well I spoke to early sure as hell just like the first time lasted less then 24 hrs and same BS. I just don't get it! mac is all 00'S when I check my donation. yesterday it had the mac I sent them a pic of. When I try to link the mac I get MAC ALREADY EXISTS JUST LIKE BEFORE!!!!!
 
#16
I can get mac fix if you cant i need email you use for codes a pic of mac from your box and the mac you want PLEASE DONT POST HERE send me private message .again only send me pm click my name and you will see .like i said i need picture of mac from your box this is only for if Mac Address Already Exists
 
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