Cacique, i assume that you are using a Mag. Here is what you need to do. Go into setup, and then into network. From there, highlight ppoe and put it on or off, depending on which it is. Save and exit and restart portal. You will have to re enter information.
Sgtrussell
Everything is updatedMy mag was doing this it was all ready updated to the lasted software but I updated it again and it worked