I thought they say not to use vpn or you will be banned if im not wrong. im sorry to her that its not working working for you. I would definitely reset box without internet and move to different location with different ISP and try see if works. kof
I use SportsDonkey, VPNs are fine.
Anyway I can do a warranty claim? Or get a new one? I bought this about 3 weeks ago and there is a no return policy with the seller.