IPTV66 IPTV Reset & Route Checker

IPTV66 Help here!
The Route Checker shows the details about your iptv66 account, and is also where you update your MAC, and if necessary, reset the details stored at the server about your last connection so if it was corrupted, or you changed your settings, you can reconnect.

You are limited in the number of times you can do an IPTV Reset, as well the number of times you can visit the page, in a day.
 
You donated directly to the services here? If so, Crazed or Marley can take a look at what's going on.
Yes, I donated directly and I received the email with my order number and other information. I tried to login at iks66.tv/main/login/ and it wouldn't let me in and then locked me out. First, I tried to login using the 13 digit "username and password" number provided in the email for both fields (as dirrected in other posts), it came back with a "email address needed for login" error, so I entered my email into the username field and 13 digit number into the password field and failed to get in. Specifically, EXACTLY what do I need to enter into the fields to get in and when can I try again? Also, after I was locked out I was offered an email window to contact support and it wasn't ever answered. Is there anybody home in support?