HI i Also have the same issue I renew my old route which was working fine with a mac a few days later I got a new e-mail with a new route with no IPTV. Can't use it. I sent many emails no one got back to me yet.
did that, told I come up as 'order not found", think my credit card was charge ok but will verify today, the initial numbers I got worked then the replaced numbers don't?
I had your info tucker and did send it along. There were so many emails going back and forth thou some may have been missed.
Please send me the info again. Sorry about that if you were missed.
I knew some would be missed, is why I mentioned to please resend info if never heard back from me