I'm going to be very honest here. I know I don't have a bunch of posts, nor am I a moderator neither am I an expert on IPTV. But I am reasonably smart and I actually do IT stuff for a living. First of all, I KNOW it's not my ISP so I don't want to hear that, and I know it's not my box because my cousin is on a different ISP and running 2 boxes, and the same thing happens to us at the same time.
I've been a subscriber since about late December, or maybe early January. I became a subscriber after being blown away with the quality of service I sampled at a friend's house. After I saw sports channels and especially Sky Sports F1 I was totally sold. My friend also assured me that it was extremely reliable etc etc, and as such, I bought in.
Now I'm well aware of some of the constraints and limitations associated with running such a service and as such I try to be as patient as possible and terribly appreciative that we even have access to this as in some of our respective countries, the cable and satellite services can tend to be utter crap and a total rip off. But, there comes a point when one really starts to wonder.
Since January I've been here looking at some of the issues that have been happening etc, and saying and agreeing with the mods etc that we just have to be patient, and wait for things to improve because they are working on stuff, and working on fixing everything and the service would be improved "shortly", we would see meaningful changes "shortly" etc etc... In reality however, it's been almost 1/3 of a year and "shortly" can't seem to come soon enough.
Almost every day, at least once a day, the service goes down, since this last portal assignment thing. It always seems to happen while my mom is watching her favourite day time soap opera and then I get ridiculed for blowing money on this service that she cannot enjoy. As I type I am staring at a loading screen as the portal attempts to unsuccessfully restart. It's been almost 4 months that we've been waiting for this improvement and stability. I know I'm not alone on this either. I know quite a few people here that just don't post or are not members of the forum so clearly, all voices are not heard, and I have also seen cries on here that seem to get quelled with reassurances that it's going to get better very "shortly".
It really burns me because I think my "donation" cost me $105 and now I see it's back down to $80 on the NFPS site. I really wouldn't have cared normally but considering what I have to put up with on an almost daily basis now. There are some measure of upsetting feelings. My cousin, who got this service because of me, got 2 MAG 254 boxes, and is also on a different ISP AND portal number also loses service around the same times I do. The same channels are down for him, as would be expected and he ends up complaining to me about it and blaming me for his "inconvenience".
From what I gather, last year this time, this thing was amazing. From what I saw last year, this time, it really was amazing. Sadly, what I've been experiencing since donating and subscribing has been quite a bit short of amazing. At random times the server is going down, usually during a good show or movie. Food Netowrk is down, Sky Sports F1 is down, TLC is down, quite a few other channels I enjoy........... are down. Similar feelings are held by others I know too. All I really want is my chance to rave about how amazing the service is too. That's really not a big ask.
Alas, I will continue waiting for these improvements. I will try to be as patient as possible. But I would be lying if I said I wasn't sniffing around to see what else is out there. I just don't want to be jumping from service to service and subscribing here there and everywhere. Plus I was told that NFPS was the best out there and that's where I decided to go. Much like someone else queried, I don't know if Rocket is any better, but considering they run the same lists, they probably feed from the same main server, someone else could advise if there is any difference. I mean, we all on here have donated, YES it's less than cable and satellite BUT it was advertised as being stable and reliable, is it too much to ask for just that, after being promised it for so long?
I really do hope that someone with some power over these servers etc reads this or the message is at least conveyed to them as I am here, like others, waiting patiently.... for things to improve.... feeling a bit shafted... but still holding out... hoping... that it will get better...
I've been a subscriber since about late December, or maybe early January. I became a subscriber after being blown away with the quality of service I sampled at a friend's house. After I saw sports channels and especially Sky Sports F1 I was totally sold. My friend also assured me that it was extremely reliable etc etc, and as such, I bought in.
Now I'm well aware of some of the constraints and limitations associated with running such a service and as such I try to be as patient as possible and terribly appreciative that we even have access to this as in some of our respective countries, the cable and satellite services can tend to be utter crap and a total rip off. But, there comes a point when one really starts to wonder.
Since January I've been here looking at some of the issues that have been happening etc, and saying and agreeing with the mods etc that we just have to be patient, and wait for things to improve because they are working on stuff, and working on fixing everything and the service would be improved "shortly", we would see meaningful changes "shortly" etc etc... In reality however, it's been almost 1/3 of a year and "shortly" can't seem to come soon enough.
Almost every day, at least once a day, the service goes down, since this last portal assignment thing. It always seems to happen while my mom is watching her favourite day time soap opera and then I get ridiculed for blowing money on this service that she cannot enjoy. As I type I am staring at a loading screen as the portal attempts to unsuccessfully restart. It's been almost 4 months that we've been waiting for this improvement and stability. I know I'm not alone on this either. I know quite a few people here that just don't post or are not members of the forum so clearly, all voices are not heard, and I have also seen cries on here that seem to get quelled with reassurances that it's going to get better very "shortly".
It really burns me because I think my "donation" cost me $105 and now I see it's back down to $80 on the NFPS site. I really wouldn't have cared normally but considering what I have to put up with on an almost daily basis now. There are some measure of upsetting feelings. My cousin, who got this service because of me, got 2 MAG 254 boxes, and is also on a different ISP AND portal number also loses service around the same times I do. The same channels are down for him, as would be expected and he ends up complaining to me about it and blaming me for his "inconvenience".
From what I gather, last year this time, this thing was amazing. From what I saw last year, this time, it really was amazing. Sadly, what I've been experiencing since donating and subscribing has been quite a bit short of amazing. At random times the server is going down, usually during a good show or movie. Food Netowrk is down, Sky Sports F1 is down, TLC is down, quite a few other channels I enjoy........... are down. Similar feelings are held by others I know too. All I really want is my chance to rave about how amazing the service is too. That's really not a big ask.
Alas, I will continue waiting for these improvements. I will try to be as patient as possible. But I would be lying if I said I wasn't sniffing around to see what else is out there. I just don't want to be jumping from service to service and subscribing here there and everywhere. Plus I was told that NFPS was the best out there and that's where I decided to go. Much like someone else queried, I don't know if Rocket is any better, but considering they run the same lists, they probably feed from the same main server, someone else could advise if there is any difference. I mean, we all on here have donated, YES it's less than cable and satellite BUT it was advertised as being stable and reliable, is it too much to ask for just that, after being promised it for so long?
I really do hope that someone with some power over these servers etc reads this or the message is at least conveyed to them as I am here, like others, waiting patiently.... for things to improve.... feeling a bit shafted... but still holding out... hoping... that it will get better...
Well you get what you pay for and if you thought you were going to pay $105 a YEAR for tv then you have nobody but to blame but yourself!!
you are in the Minority if your having issues. With a service like this you need to trouble shoot what could be the issue on Your end.. If you have constant issues then it's an issue in Your end.. It could be totally out of your hands but step back and look at the number of complaints vrs all the current people with donations.. Most of us have almost Zero issues watching the service.. You have said in other threads you refuse to think it could be your ISP and if you took the time to read other people's threads you would actually see that after they did some Trouble shooting it was indeed there ISP provider... sorry if you don't like the real answers and feel it's "Anoying" to what can actually be the true issue!