I have not been able to watch TV normally for a few days.
I don't think it is fair to keep paying subscription and never get answers.
Email Papio directly if you don't think it's fair.... I have been using it for the past week and haven't had an issue on my end. Plus don't forget we pay less a year than it cost for 1 month of cable TV.. If you think you are going to get perfect zero down time service for what this cost a year then you should go back to cable. I have a few different services and the channels go up and down... Do you not think you are paying a fair price for what your getting?
I did not set the price, don't you think it would be courtesy to advise your customers about outages. Are you saying, if there is no service so be it ... FYI, most people here have backup plans because the service is not reliable.
It's over the Internet do websites not go down daily and it's not there fault? How can any website or service know if there will be an ISP issue beforehand and let you know? Yes I'm saying you pay less for 1 year of service then 1 month of cable which can be $150-$200 so yes so be it if it's down for a short period of time.. Once again this isn't a cable or sat TV provider with an 800 number.. If you are expecting or looking for that then you won't find that in this type of service.. If you are paying $100+ a month then I agree complain but your not paying that!!! If you don't like it go test out the others and see what you get... They all have issues now and then period and if you need 100% up time then this isn't for you unfortunately
Oh I see your a reseller that's why your upset... Is your phone ringing off the hook? You choose to go into "business " and your making the money.. Like every business your responsible for your customers and if you sold them something promising 100% up time and they can cancel the cable and go with you that's your fault alone!!
When you and I started paying for this service, we had updates daily if not weekly. Truth MUST be accepted. There is nothing like BAU here.
The real phrase of this thread, is NFPS down ... everyone here is virtually connected to answers if any. Its not about reseller or subscriber, the question is, "What is the problem?"
The real phrase of this thread, is NFPS down ... everyone here is virtually connected to answers if any. Its not about reseller or subscriber, the question is, "What is the problem?"
The reason why we are all having this chat is, "What is the problem?". Maintenance begins with backup and takes a window, when things go wrong, push the reverse button, what happened here? Regardless of how much we are paying, it is counted by days.