Global Media Box 4K - New

Hi Guys!

I need some help here..
I have been using Global Media Box 4k for a month now. It has been working.. no issues.
I got another one and I am seeing box stops responding to the remote control.
It recovers from it also good 15-20 minutes or so.. but it goes back again so same issue after some minutes of usage.

I see the red light blink on the remote... and the led on the box doesn't blink. Seems like the box starts ignoring the RF input.

Also I know for sure that the box is not frozen as I can use keyboard and mouse if used via usb.. just doesnt respond to remote input.. and the same remote just works fine on the other box. so remote control is not bad.
any way I could fix this issue?
any help would be great!

Thanks Guys!
 
could be the IR sensor which is behind the front display of the Global box.
Might be out of position slightly.

But that does not explain why it works for a short time period and then stops working.

Does your other remote work correctly on this new box ?
 
Thanks for getting back! :)

So I have tried both of the remotes:
1. both remotes work just fine with the older box, and
2. and the new box shows same issue no matter which remote I use.

might have to return that new box for warranty.
You could open it up and check that IR sensor, but opening the box would void the warranty, I would think :eek:
 
yes, got this box last week.. so hopefully under warranty...
Also I got this box from someone from Toronto.. hopefully he would be kind enough to help me out.. heh
I will open the box only if he doesn't want to help me out.

I wonder if there is some IR remote files under android system which I could change or copy from the good working one.. just one of the couple of things in my mind..

but I really appreciate you help and time.
 
take a cell phone camera and take a picture of the front of the box, I think then you can see the IR sensor lite up showing on that picture you took.
I think that works if I have stated the process correctly :)

if this works, then take a pic of both boxes and compare the two. You may have to function the remote to get the light but maybe not.
then when the box fails to respond to the remote, take another picture to see if that light has changed at all.
 
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take a cell phone camera and take a picture of the front of the box, I think then you can see the IR sensor lite up showing on that picture you took.
I think that works if I have stated the process correctly :)

if this works, then take a pic of both boxes and compare the two. You may have to function the remote to get the light but maybe not.
then when the box fails to respond to the remote, take another picture to see if that light has changed at all.

sure will do that...
also when I plug my usb keyboard to the box which is not responding to remote, when I press any key on my keyboard the light flashes on the box as it does when it receives IR input.

so I think for some reason seems like that the IR receiving function hangs up..

do you think I should reset the box? could that reset something which went wrong? just wondering...
 
ROM For this box?

New IPTV/Kodi box.
Code:
https://www.allaccessandroid.com/product-page/global-media-box-4k
Works very well and easy to set up and use.
Fully supported with OTA updates.
PVR Feature. Record the IPTV stream media :cool:
Loaded with Kodi 17.3
Android 5.1

gmb.jpg


Picture of remote,
globalremote.jpg


Menu screen is cool. Carousel menu screen
My TV
Kodi
All Apps
Google Play
Cloud
Browser
You Tube
Settings

Sample,
gmbmenu.jpg



IPTV Specification:
API ·JS Linux API Network (portal) protocol support.
streaming ·RTSP, HTTP, HLS, RTMP, MMS, RTP, UDP, IGMP,
PVR .Record the IPTV stream media,
Vod ·RTSP, HTTP, HLS, RTMP, MMS, RTP, UDP, IGMP,
Remote Control ·Play,Stop,Fast forward, fast rewind,Forward, backward,Flying squirrels,learning,Etc.
interface:
Port
DC-5V 2000ma( VDE,Xterra,BS)
USB USB*2 HOST function
WIFI Outer wifi Antenna
bluetooth
AV Mini CVBS-1,Audio-L/R
S/PDIF Digital Audio
RJ-45 100M Ethernet
HDTV HDMI


Configuration Specification:

CPU .Quad Cortex-A53- 64bit
GPU Six-core High performance GPU Mali450-MP4
Memory
·32-bit DDR3 (2GB)
·Flash: EMMC 8GB
Wi-Fi · Dual-band wifi, 2.4 G/ 5 G/BT4.0, wifi t1r rate reached 72.2 1 Mbps.WiFi antenna outer,
Network .RJ45 Interface 10M/100M adaptive
Media Decoder:
Video
Decoder:
.H.265 decoding up to 4K×2K/30fps HEVC technology ,
.H.264 HP/L5.1 up to 4K×2K/30fps HEVC technology,
SVC, MVC, VC-1/WMV, AVS, WebM, RMVB, MPEG1/2/4, MJPEG, H.263, DivX 3/4/5, Xvid,
Real Video, VP6/8
Format:
MKV, TS, M2TS, MOV, MP4, RM, RMVB, AVI, MPG, MPEG, DAT, VOB, FLV etc.
Video modes:3840*2160,1080i, 1080p, 720p, 576p, 480?, PAL, NTSC.
Audio
Decoder:
MPEG 1/2/2.5, Audio Layer 1/2/3, WMA Version 4/4.1/7/8/9, WMA Pro, LPCM, PCM, Vorbis, Flac, ALAC,
APE, AAC-LC/HEAAC/HE-AAC v2, Dolby Digital plus (optional), DTS (optional),
Format:
MP3, WMA, WAV, OGG, M4A, MP4, AAC, APE, FLAC, ALAC, MPEG, MP1, MP2, MPA etc.
System
·OS:Android ,Linux system(Optional)
·Compatible with 3D. Microsoft Windows 8

Hi Barry
Any idea where to get a ROM for this box?