VOD / INFO freezing on all channels buzz xrs 4500

[collector]

all channels (especially Redzone) seem to be freezing every 15 sec freezes and about a minute or so later will startup again. I have an buzz xrs 4500internet connected (cat 6) w/ 35ms download speed . changed cables ,ports and rebooted. any other suggestions

 

[big mac]

all channels (especially Redzone) seem to be freezing every 15 sec freezes and about a minute or so later will startup again. I have an buzz xrs 4500internet connected (cat 6) w/ 35ms download speed . changed cables ,ports and rebooted. any other suggestions

Did you try the other video player?

 

[Bkman2020]

Which iptv player you are using ?

 

[collector]

My other xrs 4500 works fine, fast response. this one is slow to respond, but seems to be working better now. maybe I need a new one

 

[crazed 9.6]

next time if it happens again,switch places with the two boxes.
If the trouble follows that box or stays at that connection.

 

[big mac]

My other xrs 4500 works fine, fast response. this one is slow to respond, but seems to be working better now. maybe I need a new one

What are the Firmware/Software versions?
You can find both in Home Page/Settings/Updates.

 

[collector]

updated both . I'll try swap if i have problem in future. Thank you