1. What you are saying is when you indicate, "The guide is not working," I should agree with you, even though I know the guide is working. No, I can't do that. If it is working, I indicate it is working, so others will not be misinformed. I then offer steps to kick things into gear. For just about everyone, the advice works.
2. You indicate I often repeat the same steps when people are having problems. That's because the steps work. For the most part, the guide can only be set-up one way. There is no secret set of directions. I can't change things up for the heck of it, since that wouldn't serve a purpose.
As I indicated, when you have issues, I will let others offer you assistance. However, when you indicate the guide is not working when it is, I will make a comment, so others are not needlessly distracted. I'll leave it there.