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#2
This is a good reason not to buy from a reseller you can't get a hold of for service. There isn't a way for anyone to help you without an order number. He might have changed your actual donation number.
 
#3
I have same issue that I just posted on a thread I created. I have the donation id# and routes but when I go to website to set Mac address they are expired even though I have over 150+on subscription.
 
#5
send me what you have Dot
I may be able to find the correct credentials that you need to perform that reset or set the MAC
Private Message me the info

jv0099 is also getting assistance thru his original thread :)
 
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#6
dotsadie said:
Who do i get a hold of to get my Donation # reset. I bought from a reseller and didn't get an order#. Have been down for two weeks.
The Donation came from IKS66. Thanks Dot
Click to expand...

okay Dot
I have found your order under that reseller account.
I saw that the MAC you want is currently already linked. I did perform a reset while I was there thou.
I also sent you another message with your Client ID and Route Donation number that you should be using to search your donation at the server website.
 
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