Just checking Larry but when you put in your mac address where do you get the numbers for each box when you put them In? If you are not getting any thing on the line above the TV Online main screen go to the settings page, and check to see if the server is trying to connect. The server line will be there. in the top right corner it should have a mac address. If it does not I would check my server settings. I don't have anything but 11.iptvrocket.tv, and I used my password, and username I have no problems except a short freeze on occasion, and I blame it on the server load at my house. About three I phones, four TVs, and a network printer all the time.