Buzztv xpl3900

I find pic quality to be lacking compared to other IPTV devices I've tested. Also, tested 2.5" drive as primary storage which did work great except the connection isn't very sturdy so drive will disconnect if box is moved around (I've experienced a couple times already).

I have not experienced either of these two issues. IMO, picture quality would depend on many factors, bandwidth, the provider, etc.
My 2.5" drive is firmly secured.
 
I've tested 5 services. Connection speed is 1.5 gigabit cat6 hardwired. I've done parallel testing on 2 different TV's to compare to other devices I own. Also tested the various buzz player options. For whatever reason picture is not nearly as crisp for me.
 
I've tested 5 services. Connection speed is 1.5 gigabit cat6 hardwired. I've done parallel testing on 2 different TV's to compare to other devices I own. Also tested the various buzz player options. For whatever reason picture is not nearly as crisp for me.

You need to return your box and swap it for another