I have a recurring problem using my mag254, nfps portal 2. It seems every time I turn the tv AND the mag254 off as I've been doing for over a year now, when I go to turn it back on, I get a screen saying "contact my provider", with the error message above that in a box saying Authentication Problem.
Then, I go to the nfps donation site, find my service which shows over a 100 days remaining, and hit the Reset IPTV button. the page says it's reset, at which point, I have to re-enter my donation number etc into the the screen dialog boxes again, and after a while, the usual start-screen appears and all is working fine.
I've had this happen 3 days in a row, and it's becoming tiresome to have to go online, check the website, reset, and re-enter all my infor each time.
I've unhooked both the stb, as well as my ISP router, and it doesn't seem to help. I should also note that I've got another mag254 on portal 1, that works fine, and does not have this problem.
Any ideas why this keeps happening?
Please advise..Thanks..
Then, I go to the nfps donation site, find my service which shows over a 100 days remaining, and hit the Reset IPTV button. the page says it's reset, at which point, I have to re-enter my donation number etc into the the screen dialog boxes again, and after a while, the usual start-screen appears and all is working fine.
I've had this happen 3 days in a row, and it's becoming tiresome to have to go online, check the website, reset, and re-enter all my infor each time.
I've unhooked both the stb, as well as my ISP router, and it doesn't seem to help. I should also note that I've got another mag254 on portal 1, that works fine, and does not have this problem.
Any ideas why this keeps happening?
Please advise..Thanks..