Ping test is only a portion of the equation. You can ping a site all day, just means you can access it. Since we can log into our service, and not view channels a ping does nothing g that we don't already know. We can access the site, channels aren't coming in. I'm sure there working on it. I've used rocket for years. Let's just hope it's soon!!!
US Channel are back up. UK Channels down. I also note that the HD channels are more stable. No glitching. I hope that this is a new beginning, and it stays this way.