Well, I'm on Vancouver Island and I can tell you that its been sad to bad with freezing and I doubt it has anything to do with the internet provider. I haven't changed my devices, my provider nor any of my hardware, router or modem. I strongly suspect the servers as I wasn't using wireless, a VPN or any other hardware that would cause a time delay, buffering, freezing and pixelation to the point of pulling my hair out. My guess relates to the servers and how well they work on all those Spanish channels with HD as there have been some changes which includes some spanish channels mixed in with english channels and some english channels mixed in with the higher Spanish channels. Then there's the cloud but nothing fixes the Chinese channels or CCTV channels which are really bad but then CPAC on channel 2476 has been down for so long that I have no idea why they keep it listed. Indeed, many changes have been going on and it doesn't have anything to do with western Canada.