And before I get flamed by the rules police for my post not being in the Channel Issues subforum, I'm posting this post as a general issue for discussion (as well as a plea for help!) as it's been like this for weeks and of the channels that have been raised as issues on the Channel Issues thread, nothing seems to be getting fixed.
I subscribe to IKS66 to pick up the UK channels. I could get most mainstream UK channels through the free services like FilmOn but in particular, I want reliable streams for all of the Sky Sports and BT Sports channels and am happy to pay for them for the reliability. In the past, the IKS66 sports channel streams have been pretty stable and are worth paying the subscription for alone. For over a month now, that is no longer the case.
Of the hundreds of IKS66 channels available, I shortlist 31 IKS66 'mainstream' UK channels as visible on my Guide. Obviously this situation is fluid but as of 10.30am on Monday 26th Sept, only 14 of the 31 channels I watch are working and the majority that are down have been down for weeks. That isn't acceptable for a paid service, no matter how much you pay.
14 channels work - Ch5 (85), ITV3 (80), E4 (92), More4 (93), Gold (88), Dave (89), 5 Star (97), 5 USA (104), Sky Living (86), Sky Atlantic (91), Really (121), BBC News (228), MUTV (407), Sky Sports News (144),
1 channel works but shows the wrong channel - ITV2 (79) (showing ITV1)
1 channel works but audio is out of sync - ITV4 (81)
12 channels don't connect at all - BBC1 (100), BBC2 (101), ITV1 (78), Sky1 (90), 4Seven (83), PICK (96), Sky Sports 1 (410), Sky Sp2 (411), Sky Sp3 (412), Sky Sp4 (413), Sky Sp5 (414), BT Sports 1 (416).
3 channels play for a short period then buffer - Ch4 (84), Watch (87), BT Sports 2 (417)
IKS66 have a quote on their website - 'some channels might go down for some days, and then get back up.. but most important channels like movies, sports and porns are always up, remember IKS FTA is our job'. Frankly, that isn't true is it!
I've been a customer for almost 2 years and for the past month have waited patiently for the service to improve. I understand how channels can go up and down, blah blah and don't expect a 'perfect' service where all channels are up all the time as that's completely unrealistic. I even renewed a subscription a few weeks ago in anticipation the service would get better. My point is, I'm not whining because one channel has been down for 5 minutes. I'm complaining and frustrated because many channels have been down for far too long and I'm getting to the point where my loyalty in sticking with this service is almost gone. If I need to go and find another more reliable and possibly more expensive service, then I'll do that but I wanted to give somebody the opportunity to at least respond and update on why there are so many channels not working and when things will get back to how they used to be.
I subscribe to IKS66 to pick up the UK channels. I could get most mainstream UK channels through the free services like FilmOn but in particular, I want reliable streams for all of the Sky Sports and BT Sports channels and am happy to pay for them for the reliability. In the past, the IKS66 sports channel streams have been pretty stable and are worth paying the subscription for alone. For over a month now, that is no longer the case.
Of the hundreds of IKS66 channels available, I shortlist 31 IKS66 'mainstream' UK channels as visible on my Guide. Obviously this situation is fluid but as of 10.30am on Monday 26th Sept, only 14 of the 31 channels I watch are working and the majority that are down have been down for weeks. That isn't acceptable for a paid service, no matter how much you pay.
14 channels work - Ch5 (85), ITV3 (80), E4 (92), More4 (93), Gold (88), Dave (89), 5 Star (97), 5 USA (104), Sky Living (86), Sky Atlantic (91), Really (121), BBC News (228), MUTV (407), Sky Sports News (144),
1 channel works but shows the wrong channel - ITV2 (79) (showing ITV1)
1 channel works but audio is out of sync - ITV4 (81)
12 channels don't connect at all - BBC1 (100), BBC2 (101), ITV1 (78), Sky1 (90), 4Seven (83), PICK (96), Sky Sports 1 (410), Sky Sp2 (411), Sky Sp3 (412), Sky Sp4 (413), Sky Sp5 (414), BT Sports 1 (416).
3 channels play for a short period then buffer - Ch4 (84), Watch (87), BT Sports 2 (417)
IKS66 have a quote on their website - 'some channels might go down for some days, and then get back up.. but most important channels like movies, sports and porns are always up, remember IKS FTA is our job'. Frankly, that isn't true is it!
I've been a customer for almost 2 years and for the past month have waited patiently for the service to improve. I understand how channels can go up and down, blah blah and don't expect a 'perfect' service where all channels are up all the time as that's completely unrealistic. I even renewed a subscription a few weeks ago in anticipation the service would get better. My point is, I'm not whining because one channel has been down for 5 minutes. I'm complaining and frustrated because many channels have been down for far too long and I'm getting to the point where my loyalty in sticking with this service is almost gone. If I need to go and find another more reliable and possibly more expensive service, then I'll do that but I wanted to give somebody the opportunity to at least respond and update on why there are so many channels not working and when things will get back to how they used to be.
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