If the reseller doesn't give you the info needed, and he should, then he wouldn't be a person that I would deal with. They should provide you this info but before you purchase anything, ask them about this info before you purchase from him or her.
We don't support Resellers here, go back to who you purchased it from, we cant do anything for you here. We are not involved with Papaio so we cant help you.
Does anyone know any addons that has VH1 (USA) live. Don't know why Rocket doesn't carry this channel. I have found a couple but don't work. Wife needs to watch her MOB Wives lol, thanks.