Your stb is blocked. Call the provider???

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neat-

neat-

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Jul 20, 2015
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yes i do
#1
I'm getting this message while I have added my MAC to a perfectly good...working rocket.

Its frustrating as all hell that its just not working. If I try and add the MAC, even with lower case letters in it... they server tells me that the MAC already exists....

I have a MAG254 running 0.2.18-r11-254

Hardware version 2.6.IB-00

I am also using a Wifi Antenna and it does have a different MAC than the unit, however I've added that one to a rocket and still doesn't work.

Please help!

Thank you!
 
#7
Sparky_SC said:
You have covered most of the bases except the portal address. the portal address has to be the 11. version.
Click to expand...

So right now I have 11.iptvrocket.tv in there.... if I put 1.iptvrocket I get a message telling me to use the 11 version of the addy. I have also tried iptvprivateserver, both the 1 and the 11 version. All of them give me the "Your STB is blocked" message, with the exception of the 1.iptvrocket addy. that one tells me to use 11.iptvrocket and give a link to iksrocket to buy a rocket.

Its really odd... the MAC is correct, I'm sure of it. The address is good, because it is giving me a meaningful message, however is not allowing me access. I have been using the addresses for IKS though. I'm wondering if the "1 box rule" is keeping me from running both IPTV and IKS at the same time, on the same donation number. So, I turned a box off that using IKS and that donation number should be only for IPTV.... still... Blocked.

I'm now wondering if being on a wifi makes a difference. the wifi MAC is different from the one on the Ethernet port (Ethernet addy is the same as the one on the bottom of the box).

Can somone with wifi connection please confirm that you are using the MAC addy from the bottom of the MAG box itself, or the Wifi MAC???
 
Last edited:
#8
neat- said:
So right now I have 11.iptvrocket.tv in there.... if I put 1.iptvrocket I get a message telling me to use the 11 version of the addy. I have also tried iptvprivateserver, both the 1 and the 11 version. All of them give me the "Your STB is blocked" message, with the exception of the 1.iptvrocket addy. that one tells me to use 11.iptvrocket and give a link to iksrocket to buy a rocket.

Its really odd... the MAC is correct, I'm sure of it. The address is good, because it is giving me a meaningful message, however is not allowing me access. I have been using the addresses for IKS though. I'm wondering if the "1 box rule" is keeping me from running both IPTV and IKS at the same time, on the same donation number. So, I turned a box off that using IKS and that donation number should be only for IPTV.... still... Blocked.

I'm now wondering if being on a wifi makes a difference. the wifi MAC is different from the one on the Ethernet port (Ethernet addy is the same as the one on the bottom of the box).

Can somone with wifi connection please confirm that you are using the MAC addy from the bottom of the MAG box itself, or the Wifi MAC???
Click to expand...

I have a rocket donation, and linked the mac at their website. I am using the 11.iptvprivateserver address NOT the rocket one. My Mag254 is working nicely. I did have to change from the 1. address to the 11. address when we went private.
 
#12
having same problem on 3 different mag254's with 3 different donation #'s..all have there mac addy's registered to the correct donations #'s but still getting stb is blocked...call provider.....something aint right?
 
#13
monty49 said:
having same problem on 3 different mag254's with 3 different donation #'s..all have there mac addy's registered to the correct donations #'s but still getting stb is blocked...call provider.....something aint right?
Click to expand...

If you recently changed or linked the MAC, some users have said that waiting for about 30 minutes will allow the server to catch up with the requests.
 
#15
If you recently changed or linked the MAC, some users have said that waiting for about 30 minutes will allow the server to catch up with the requests.
Click to expand...

they have been linked for over a month....will let the mag's sit connected and see what happens
 
#17
Im assuming its not setup on their end probably night time
Click to expand...

Its donations through fta66.com..when i click on the red f1 button it brings up my mac address info and under that it says tariff plan:IPTV66 Tariff...have been to there forums and nobody seems to have an answer.
 
#20
oh...
information red button says mac address (my mac address) and tariff plan: unsubscribed
payment green button just says.... account_payment_info
agreement yellow button says account_agreement_info
terms of use blue button says account_terms_info
I think I read somewhere it takes between 24 to 48 hours maybe someone else whos experienced this before will chime in
 
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