TVOnline plus shows only black screen

[birdman]

Today when I turned on my TVOnline box it would not show video through the HDMI. The TV recognizes rthere is a signal but it is only a blank/black screen. I thought maybe the HDMI cable was maybe bad so I switched it. Still no picture. So I went to another TV/another HDMI cable and still no picture. Has anybody else had this problem and if so How do you fix it? I only had the unit since May 10th. I purchased it thru Amazon.

And there is a red and blue light displayed on front of the box.

 

[mbry]

I know when my is completely booted up only blue light is visible. Sounds like it's somehow bound up or stuck. Maybe a reset would help.

 

[birdman]

I tried resetting it but it didn't seem to work. It worked well as recently as 8 hours earlier.

 

[birdman]

I've tried everything. It was good while it lasted. A whole two months. I bought a mag254 a year ago and no issues at all. I might just buy another mag and call it a day. From what I'm seeing online there is no solution to this tvonline+ problem and contacting AVOV has been impossible thus far. Too bad...it had potential.

 

[theone]

I've tried everything. It was good while it lasted. A whole two months. I bought a mag254 a year ago and no issues at all. I might just buy another mag and call it a day. From what I'm seeing online there is no solution to this tvonline+ problem and contacting AVOV has been impossible thus far. Too bad...it had potential.

Try reaching them on avov.tech.

 

[birdman]

Try reaching them on avov.tech.

Thanks. I tried earlier but the page was down. It's up now and I also just got emails saying that my earlier tickets were accepted even though I kept getting an error message when I tried to submit them. Still have not had an actual response but will post here when I do.

 

[Marley]

try av to tv then set the box back to the right screen rez

 

[birdman]

So far it's been a week and still no reply from AVOV support. I don't know what else to do. I liked the interface better than my mag254 but I just wish it was more stable.

 

[Marley]

you wont on ticket still down to 19 i think look get plug av to rca to tv should get a picture then set it to the right setting try that like i said box has small hole on back call av plug into that with rca out you should get a picture like i said then set it to hdmi i really think thats your problem

 

[birdman]

I already tried that but it just stays on the AVOV Label in AV mode. Obviously in HDMI there is just blackness as I mentioned before. I cannot get to any screens that allow me to make any changes. Believe me, I tried everything. Right now it's just a brick.

 

[Marley]

if you did all that here http://iptvtalk.net/showthread.php?20183-anyone-need-talk-to-avov talk to them and maybe get new box or they will help you fix it

 

[birdman]

Thanks. I just sent them an email. No matter what the results will be from this point forward I appreciate your attempts to help me.

 

[Marley]

oh and you may need to wait till monday he is off sat and sunday just to let you know and a very nice guy to talk to he cares about us big time

 

[birdman]

oh and you may need to wait till monday he is off sat and sunday just to let you know and a very nice guy to talk to he cares about us big time

So far I have heard nothing. I already transferred my subscription to my mag254, so I guess there is no urgency now. Still, it would be nice if they would reply.