Hi guys, I hope you can give me a hand on this. I got my BuzzTv xrs 4500 about a week ago and I like all about this box but lately, for some reason i 've been having problems to turn it on using the remote control. so, the only way to turn it back on is unpluging the power cord. Checked batteries,changed HDMI Cable, tried remote from BuzzTv XPL 3000 (also works with this box) Changed CEC switch settings but nothing works. I did factory reset and the problem was solved but only for three days, I should say that after minutes (perhaps hours) sometimes I am able to turn it on but not always. I got the sense that some apks working in the background are preventing the unit from turning on I have no problem to turn it off. Do you have any idea what might be causing this issue? Thanks in advance.