turning off the unit ?

montell

montell

Social Visionary
Apr 6, 2016
656
7
0
Canada
#1
Hello my good friends :)

How are you guys doing and I hope all is well with you and your families.

I have noticed that my 3900 for the past month or so when I press and hold the green stb button to turn off I get options of
standby
power off
restart

So, I choose the option "Power Off" and the unit turns off and the red light shows up on the front face of the unit, but when I wake up in the morning, I noticed the red light is now green light and somehow unit is turned "ON" ?! and this happens every night and day? :( any idea why this is happening?

Much Obliged
 
#2
Thank you for asking. I am experiencing the same thing with my XRS 4500. I usually just press the off button and don't hold it down though. I've looked for a setting in the menu that might control this but find nothing.
 
#3
Have noticed that sometimes with a "Power Surge" units will Turn On... Don't Think that is Your Problem tho... Maybe when NBS comes on there will bee an answer for You...! In the Mean-time, Hoping You and Yours Stay Safe, Take Care and May GOD Bless...!!!
 
#4
Gabacho said:
Thank you for asking. I am experiencing the same thing with my XRS 4500. I usually just press the off button and don't hold it down though. I've looked for a setting in the menu that might control this but find nothing.
Click to expand...

The 4500 does not use the same software as the 3900 Its not the same
 
#10
for the 4500, the temp fix is to set to 'suspend' in power key definitions.
And yea, work is always underway with the Buzz team. I'd suspect that we should see some results with upcoming firmware releases.

I experience this in the past too, so until it has been addressed I unplug the power from the unit when not in use.
 
#11
crazed 8.4 said:
for the 4500, the temp fix is to set to 'suspend' in power key definitions.
And yea, work is always underway with the Buzz team. I'd suspect that we should see some results with upcoming firmware releases.

I experience this in the past too, so until it has been addressed I unplug the power from the unit when not in use.
Click to expand...

when its set to suspend you hit power button once quickly to power off
 
#12
Thanks crazed for your guidance, really appreciate it.
What gets me is that I don't know how long after I turn off the unit, it comes back on? :( is it 1 hr, 2 hrs ? :(
Also, it used to not be like this, is it maybe related to the last update? maybe a glitch in the update? I don't know, but I am sure our Superb team Buzz will see to it. :)
Thanks to the Fantastic team Buzz for their support.
 
#13
crazed 8.4 said:
for the 4500, the temp fix is to set to 'suspend' in power key definitions.
And yea, work is always underway with the Buzz team. I'd suspect that we should see some results with upcoming firmware releases.

I experience this in the past too, so until it has been addressed I unplug the power from the unit when not in use.
Click to expand...

The issue has not been reported on the 3900 before I have asked buzz about it and am waiting for an answer
 
#18
Sorry for the update, been busy :(

The issue still exists ( after powering off the unit, about few hours later it comes back on by itself) and did not go away after changing the power supply unit :(
Any advice will be appreciated.
 
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