How do I do this ???
you may have to remove your MAC# from your old Route# before being able to attach it to your new Route#.
I have never had to do this in the past but if I have to do it - how??
Thanks
custom1
FYI...
You can only have a unique MAC# linked to 1 Account.
Accounts that expire, are still in the System for 30 days(for the benefit of late "Renewals" by users.).
The System will automatically release the MAC# after 30 days, but if you get a new Account(Donation, Route etc.) within the 30 day grace period, to use that specific MAC# on the new Account, requires you to login to the "OLD" Account, edit the information on that Account by "Removing" the MAC# that is entered there, and click "Change IPTV MAC#".
You can then log in to the new Account, enter your MAC# and save the change.
*You should do the following while you are on the Account info page;
- Write down the Server URL (with a new Account, your assigned Server may have changed).
- Set the "Country Lock" to "All Countries"(Server will set this automatically).
- Disable ISP Lock (re-enable later (if you want))
*Finally, click IPTV Reset.
Wait ~5 minutes, then Reboot your STB.
Check your Server Portal settings have the correct Server URL, and MAC# is the same as what you entered in your Account info.
If the unit has not connected already, reload the portal by disconnecting, then reconnecting.
If you still have a problem, send a PM to a Super Moderator with all your info.
(Reference this Post to indicate what you have done so far)
Good luck,
/Shooty
