For what it is worth.... I had problems one time after an update. After doing some reading I figured out it was me. Then I checked my IP speed and it was OK. So I simply went and updated mag box again. That solved my issue at the time. Remember friend, the internet can hiccup during an update which is what I think happened to me so re-downloading the update fixed that. Just a thought fo future reference if the problem repeats or for others having issues. Have a great day!